SHIPPING & RETURNS
SHIPPING POLICY
At Camping Goods Online, we understand how important it is for you to receive your camping gear in a timely manner. That's why we offer a variety of shipping options to fit your needs, including standard and expedited shipping. Our shipping costs are calculated at checkout based on the weight and destination of your order. We use eco-friendly packaging materials whenever possible to reduce our environmental impact. Rest assured, we'll do everything we can to get your order to you as quickly and efficiently as possible.
If you have any questions about our shipping policies, please don't hesitate to contact us.
RETURN & EXCHANGE POLICY
We want you to be completely satisfied with your purchase from Camping Goods Online. If for any reason you're not happy with your order, you can return it within 30 days of receiving it for a full refund or exchange. To initiate a return or exchange, please contact our customer service team by phone or email. We'll provide you with a return shipping label and instructions on how to proceed.
All returned items must be in new condition with their original packaging and tags still attached. We reserve the right to refuse returns that don't meet these criteria. Once we receive your returned item, we'll process your refund or exchange within 5-7 business days.
If you receive a damaged or defective item, please contact us immediately. We'll do everything we can to make it right.